Name* Surname* Country* Email* What can we help you with?* Select an option Technical Question Status of My Order Sales Question Controller Serial Number* Located on the silver sticker of the controller. Emails containing invalid or non-existent serial numbers will not be addressed. Bike Type* Select a bike Surron LightBee Surron UltraBee Talaria MX3 Talaria MX4 Talaria MX5 Talaria XXX Seqway X260 E Ride Pro Motor Type* Select a motor Surron LightBee Surron UltraBee Talaria MX3 Talaria MX4 Talaria MX5 Talaria XXX Torp TM25 Torp TM40 Torp TM40-PRO Torp TM50 Torp TM50-PRO Sotion LightBee Sotion UltraBee Sotion Talaria Seqway X260 E Ride Pro Other Other Motor* Battery Type* Select a battery Stock Stock Bypass 60V Custom 66V Custom 72V Custom 80V Custom Media Allowed file types: PDF, JPG, PNG, MP4 Invoice* Allowed file types: PDF, JPG, PNG Important: Attach the actual invoice showing the product name and purchase date. Order confirmation is not valid! Problem Description* Please provide a detailed description of your issue, along with any relevant photos or videos if applicable. This information will help us assess and resolve your problem more efficiently. Order Number* Problem Description* If you have inquiries about import taxes, please note that all non-EU residents are required to pay import duties upon the parcel's arrival in their country. For more information, we recommend contacting your local DHL office. Sales Question* This form is for sales-related questions only. Any technical questions or requests will not be addressed.
